Tuesday, November 18, 2014

Price increase question

I've done price increases for all of my customers before, but right now I'm looking at just raising a few of the underpriced jobs. When I did everyone, I put stickers on the work orders for 4 weeks announcing the increase. What's the best way to handle it when I'm only raising some of them? Should I send out a letter to each of them? Give them each their own sticker on the work order?



Keep in mind that I'm not the one cleaning them; my employees are. So they don't know me from anyone, and it's not like I have a rapport with them where I can talk to them when I'm there cleaning their glass. Thanks.





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