Many of you know a good majority of my work comes from referrals, what little advertising I do comes in the from my website, google+ searches, and my trailer graphics. Off the top of my head I would say only about 40-50% of my new customers ask for an estimate. The other 50% of them just want me to put them on my schedule, like the client I had Friday. Toward the end of the day the gentleman asked my if I charged by hour or how I did it? I respectfully said I did it by the window even though I had no idea how many windows were in the house and had no intention of counting them. Customers have always respected my price so I just kind of left it at that and the conversation didn't go any further. How do you guys treat these types?
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